Get in Touch With Us

Whether you have a question about one of our reviews, spotted something that needs a correction, or want to discuss a partnership, you are in the right place. This page explains how to reach our team and what to expect once you do.

How to Contact Us

Email is the most reliable way to get a message to us. Write to us at [email protected] and a member of the team will read your message personally. We aim to respond within two working days. During busy periods it may take a little longer, but we will always follow up.

To help us get back to you faster, let us know the nature of your enquiry in the subject line. A little context upfront means we can direct your message to the right person straight away.

What You Can Write to Us About

We welcome all kinds of messages. The most common reasons readers get in touch include:

• Casino review questions — If something in one of our reviews is unclear, or you want more detail about a specific site, game type or bonus condition, just ask.
• Corrections and updates — We take accuracy seriously. If you spot something that looks out of date or factually off, please flag it. We review every report we receive.
• Content suggestions — Have a topic you would like us to cover — a new casino, a payment method guide or a specific pokie provider? We genuinely consider reader input when planning future content.
• Partnership and commercial enquiries — If you represent a casino operator or an affiliate network and want to discuss how we work together, introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message. We will point you to appropriate support services in Australia, including the National Gambling Helpline on 1800 858 858.
• Technical issues — If something on the site is broken, displaying incorrectly or behaving unexpectedly, let us know. Please include the page URL and the device or browser you were using.

What Happens After You Send a Message

Every email is read by a real person on the editorial team — we do not use automated replies as a substitute for a genuine response. Once your message is reviewed, it is directed to whoever is best placed to help, and you will hear back from them directly.

Our standard response window is two working days. If your enquiry is more involved — a detailed correction request or a commercial discussion, for example — it may take a little longer to put together a thorough reply. We will always acknowledge receipt if a full response needs more time.

About Our Editorial Team

Our reviews and guides are produced by a team of researchers with experience in the Australian online casino market. Content is overseen by Mack Flanagan, who leads editorial across the site. We research each casino listed on this site carefully, verifying licence details, bonus terms, payment options and game ranges before publishing.

Our rankings are based on editorial assessment only. Commission arrangements with casino operators do not determine where a site appears in our lists — if you believe a ranking looks wrong, we welcome the challenge. You can also read more about how we evaluate sites by exploring our best non-GamStop casinos guide, which explains the criteria we apply across the board.

A Note on Privacy

Any personal details you share with us by email — your name, address or account details — are used solely to respond to your enquiry. We do not share your information with third parties for marketing purposes, and we do not add you to any mailing list without your explicit consent.

Our Commitment to Accurate, Useful Content

Online Casinos Australia exists to help Australian adults make informed decisions about where to play. The casinos listed on this site are offshore operators, and the market moves quickly — bonus terms change, new sites launch, and licensing details are updated. Reader feedback is one of the most valuable tools we have for keeping our content current and trustworthy.

If something we have published is wrong, incomplete or has affected you in any way, we want to know. Corrections are made promptly and transparently. Thank you for taking the time to reach out — we look forward to hearing from you.